Who we are

npower is one of Britain’s leading energy companies, serving 3.6 million residential and business accounts with electricity and gas and is now part of the E.ON group.

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Media centre

For npower media enquiries, please call the 24-hour press office on 0845 070 2807. 

Please note that the press team does not have access to any customer billing systems and so aren't able to handle account queries from customers. If you are a customer and would like to discuss your account, contact our customer services team who will be able to help you.

For any future announcements or any specific media questions relating to E.ON, please contact their press office on 02476 192000.

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You can write to us at:

PO Box 177
Houghton le Spring

Other useful addresses

Head office

npower Group Ltd
Windmill Hill Business Park
Whitehill Way

Energy efficiency support

npower Group Ltd
PO Box 115

Registered office

npower Limited
Windmill Hill Business Park
Whitehill Way

Registered in England and Wales number 3653277.

Our financial results are reported by our parent company, innogy SE. To find out more about innogy SE's financial performance, including annual reports, please visit the .

We welcome the UK Government's commitment to gender equality, and the introduction of mandatory gender pay gap reporting. You can access the Gender Pay Gap reports from our employing entities (Npower Limited, Npower Yorkshire Limited and Innogy Business Services) here: